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Return Policy

We will gladly accept returns of online purchases within 30 days of the purchase date on most items, with the exception of food items that are perishable.

To make the process easier and faster, please follow these easy steps:

  1. Send a copy of your purchase receipt. Receipts will help us process your return quickly and fairly. We will limit returns and exchanges without the original receipt and reserve the right to deny any return or exchange.
  2. Please keep all packaging and accessories. To help us quickly process your return, please bring all original packaging and any accessories back to the store, along with the product you are returning. We cannot accept incomplete returns.
  3. Please return items within the appropriate time period. We will be happy to exchange items within 30 days of the purchase date or offer you a refund or store credit based on your method of payment. Credit card purchases will be returned to the card with the same account number. Cash or checks written more than seven days ago will be returned with a cash refund. Gift cards and store credit will be refunded as store credit but is not refundable for cash.
Without a receipt all refunds will be given as a store credit.

If you have further questions about our return policy, please call us at (415) 928-1287 during store hours of operation. We will be happy to assist you.